Terms of Service

Last updated: January 1, 2024

1. Agreement to Terms

By accessing or using Taplly's website, products, or services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access or use our services.

These Terms apply to all visitors, users, and others who access or use our service. By using our service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Description of Service

Taplly provides NFC-enabled and QR code-enabled plates and devices that connect physical locations to digital platforms, specifically designed to help businesses collect Google reviews. Our products include:

  • Physical review collection plates with NFC and QR code technology
  • Online platform for device activation and management
  • Integration with Google Business Profile
  • Analytics and review tracking services

3. Account Registration

To use certain features of our service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Product Orders and Payment

4.1 Order Acceptance

All orders are subject to acceptance by Taplly. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

4.2 Pricing

All prices are displayed in the currency specified on our website and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling charges, which will be added to your order total.

4.3 Payment

Payment must be made at the time of order placement. We accept major credit cards and other payment methods as displayed on our checkout page. By providing payment information, you represent that you are authorized to use the payment method.

5. Shipping and Delivery

We will ship products to the address you provide during checkout. Shipping times and costs are displayed during checkout. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers or customs.

For detailed shipping information, please refer to our Shipping Policy.

6. Returns and Refunds

We offer a satisfaction guarantee on our products. If you are not satisfied with your purchase, you may return it within the timeframe specified in our Refund Policy.

All products come with a lifetime warranty against manufacturing defects. If your product becomes defective, please contact us for a replacement.

7. Use of Service

You agree not to:

  • Use the service for any illegal purpose or in violation of any laws
  • Violate any intellectual property rights
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers
  • Collect or harvest information about other users
  • Use the service to collect fake or fraudulent reviews
  • Impersonate any person or entity

8. Intellectual Property

All content, features, and functionality of our service, including but not limited to text, graphics, logos, images, and software, are owned by Taplly and are protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use our intellectual property without our prior written consent.

9. Google Business Profile Integration

Our service integrates with Google Business Profile to facilitate review collection. By using this integration, you agree to:

  • Comply with Google's Terms of Service and policies
  • Only connect devices to Google Business Profiles you own or have authorization to manage
  • Not use our service to manipulate or artificially inflate review ratings
  • Ensure all reviews collected are genuine and from actual customers

10. Disclaimer of Warranties

Our service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • The service will be uninterrupted, secure, or error-free
  • Defects will be corrected
  • The service is free of viruses or other harmful components
  • The results obtained from using the service will meet your requirements

11. Limitation of Liability

To the maximum extent permitted by law, Taplly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our service.

12. Indemnification

You agree to defend, indemnify, and hold harmless Taplly and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@taplly.io

Website: www.taplly.io