Privacy Policy

Last updated: January 1, 2024

1. Introduction

Welcome to Taplly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our products.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide to Us

  • Account information (name, email address, password)
  • Payment information (credit card details, billing address)
  • Shipping information (delivery address, phone number)
  • Business information (business name, Google Business Profile details)
  • Customer service communications

2.2 Information We Collect Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies
  • Analytics data (review collection statistics, device activation data)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide, maintain, and improve our services
  • Send you order confirmations, shipping updates, and customer service communications
  • Manage your account and preferences
  • Connect your devices to your Google Business Profile
  • Analyze usage patterns and improve user experience
  • Send marketing communications (with your consent)
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, shipping, analytics)
  • Google Services: To connect your devices to your Google Business Profile (with your authorization)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@taplly.io

Website: www.taplly.io